Support, simplified.
Quick answers first. If it’s a technical backend issue, we escalate to our supplier support channels.
Add ticket system later (Freshdesk / Zendesk) if needed.
Pick a topic
These tiles become knowledge base categories later.
Domains
Registration, renewal, transfer, propagation.
Setup, login, forwarding, passwords.
SSL & Security
Issuance, installation, renewals.
Burns Mobile
Install eSIM, hotspot, top-ups.
InkVision
Quotes, artwork, proofing, delivery.
Bundles
What’s included and fulfilment steps.
FAQs
Keep answers short. Reduce support load.
Do you provide calls & texts for Burns Mobile?
Burns Mobile is data-only eSIM. Calls and messaging work via apps (WhatsApp, FaceTime, Teams).
Why does a domain take time to work?
DNS propagation can take time. Most domains start working quickly, but global caching varies.
Can I add email and SSL later?
Yes. Bundles make it easier, but add-ons can be purchased separately.
Do you offer business-only InkVision products?
Yes — this site focuses on branded mugs, workwear/T-shirts and promotional merchandise.
Contact support
Replace this with a working form later (Cloud Run endpoint).
Order lookup (placeholder)
This becomes a self-serve order page later.
Later this will show eSIM QR codes, domain status and invoices.